Order Cancellation Policy
- You can ONLY cancel order as long as it has not been shipped, we can cancel your order with a refund. Please contact us immediately if you wish to cancel the order. Refund that will be made for cancelled order, will be done minus Paypal Fees. Paypal fees will will be deducted from your total payment since paypal will not reverse the refund fees.
Return & Refund Policy
- You will get a 3-Day Return Policy for online purchases if item are not as described or you are not happy with it for whatever reason. Shipping charges to you and back to us will not be covered by us. The refund for the Order will be made after we receive the returned order, and also refund will be made minus PayPal Fees and Shipping Cost.
- Item/Items cannot be accepted for a Return and Refund if they have been worn or used. Items will also not be accepted if any signs of usage, scratches, marks are present upon us receiving it. For Athaya Vintage Watches Related Product , cannot be accepted for a Return and Refund if they have been worn or if the strap/bracelet has been sized. Watches will also not be accepted if any signs of usage, scratches, marks are present upon us receiving it.
- We will refund the amount to you in full less PayPal Fees and Less shipping Cost that had been made. Following the above, items cannot be returned to us if the 03-Day Return Policy period has been passed.
- All our watches undergo a stringent check before they are packed and shipped. Extreme care and packaging is used to prevent damage during transit. However, in the rare event that the watch arrives damaged, we will repair the watch for free and send back the watch to you at our cost. Cost of returning the watch to us is covered by buyer. Refunds will be processed as soon as returned items have been checked and accepted.
- Warranty policy only available for Athaya Vintage Watch product and not apply for watch parts product.
- The warranty provides coverage for one (1) year from the purchase date to the original owner only. Our warranty covers the watch movement and excludes: watch case, watch bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear and tear and/or physical/accidental abuse, and damage resulting from wear under conditions exceeding the watch water resistance limitations.
- The warranty is valid if the watches are directly purchased from us. Improper repair or warranty service performed by someone without out approval will void this warranty.